Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104415 | Student Awards Agency for Scotland | policy/administration | Some upheld, recommendations | August 2012 |
| 201104613 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 |
| 201104971 | North Lanarkshire Council | council tax (incl community charge) | Upheld, recommendations | August 2012 |
| 201104994 | Tenants First Housing Co-operative Ltd | policy/administration | Some upheld, recommendations | August 2012 |
| 201105186 | Scottish Prison Service | recreation | Some upheld, action taken by body to remedy, no recommendations | August 2012 |
| 201105247 | Scottish Prison Service | disciplinary charges - reporting and inquiry | Not upheld, no recommendations | August 2012 |
| 201200044 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2012 |
| 201200138 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, recommendations | August 2012 |
| 201200351 | Scottish Prison Service | personal property | Not upheld, no recommendations | August 2012 |
| 201200542 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | August 2012 |