Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103054 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2012 |
| 201103081 | Scottish Prison Service | earnings | Not upheld, no recommendations | March 2012 |
| 201103084 | Scottish Prison Service | supplies of books, newspapers etc | Not upheld, no recommendations | March 2012 |
| 201103124 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2012 |
| 201001204 | Argyll and Bute Council | social work | Some upheld, recommendations | February 2012 |
| 201002040 | Fife Council | policy/administration | Upheld, recommendations | February 2012 |
| 201003212 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | February 2012 |
| 201003706 | Police Complaints Commissioner for Scotland | policy/administration | Not upheld, no recommendations | February 2012 |
| 201003827 | University of the West of Scotland | property | Some upheld, recommendations | February 2012 |
| 201004187 | Falkirk Council | planning (handling of application) | Not upheld, action taken by body to remedy, no recommendations | February 2012 |