Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100772 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, recommendations | December 2011 |
| 201100796 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100805 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 |
| 201100903 | A Medical Practice, Fife NHS Board | lists | Some upheld, recommendations | December 2011 |
| 201101032 | Orkney NHS Board | complaints handling | Upheld, recommendations | December 2011 |
| 201101095 | A Dental Practice, Highland NHS Board | clinical treatment; diagnosis | Upheld, recommendations | December 2011 |
| 201101136 | Scottish Prison Service | legal correspondence | Some upheld, no recommendations | December 2011 |
| 201101176 | The City of Edinburgh Council | not upheld, recommendationsadvertisement of proposals: notification and hearing of objections | Not upheld, recommendations | December 2011 |
| 201101182 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | December 2011 |
| 201101260 | South Lanarkshire Council | burial grounds; crematoria | Not upheld, no recommendations | December 2011 |