Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101996 | Highland NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
| 201102084 | Scottish Prison Service | downgrading | Not upheld, no recommendations | December 2011 |
| 201102106 | Borders NHS Board | policy/administration | Not upheld, recommendations | December 2011 |
| 201102136 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 |
| 201102443 | The City of Edinburgh Council | council tax (incl community charge) | Not upheld, no recommendations | December 2011 |
| 201102723 | Dundee City Council | handling of application (complaints by opponents) | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
| 200903212 | The City of Edinburgh Council | Statutory Notices | No decision reached | November 2011 |
| 201000423 | Student Awards Agency for Scotland | Handling of application | Some upheld, recommendations | November 2011 |
| 201001983 | The City of Edinburgh Council | Statutory Notices | No decision reached | November 2011 |
| 201002551 | Fife Council | Applications, allocations, transfers and exchanges | Some upheld, recommendations | November 2011 |