Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604681 | University of Aberdeen | academic appeal/exam results/degree classification | Some upheld, recommendations | May 2017 |
| 201604907 | Dumfries and Galloway Council | employment grants/business development grants and loans | Upheld, recommendations | May 2017 |
| 201604927 | Tayside NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2017 |
| 201605070 | The Highland Council | handling of application (complaints by applicants) | Upheld, recommendations | May 2017 |
| 201605355 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2017 |
| 201605481 | Business Stream | communication / consultation | Upheld, recommendations | May 2017 |
| 201605670 | East Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2017 |
| 201605798 | West Lothian Council | repairs and maintenance | Not upheld, no recommendations | May 2017 |
| 201605800 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | May 2017 |
| 201606304 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |