Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601871 | Business Stream | meter size | Not upheld, no recommendations | March 2017 |
| 201601872 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201602355 | Forth Valley College of Further and Higher Education | admissions | Not upheld, no recommendations | March 2017 |
| 201602406 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | March 2017 |
| 201602419 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2017 |
| 201602615 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2017 |
| 201602908 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603113 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201603803 | Perth and Kinross Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | March 2017 |
| 201603886 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |