Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609337 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | July 2018 |
| 201700042 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201700107 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201700213 | Renfrewshire Council | repairs and maintenance | Upheld, recommendations | July 2018 |
| 201700399 | North Glasgow Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2018 |
| 201700618 | A Health Board | policy / administration | Upheld, recommendations | July 2018 |
| 201700911 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201701043 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201701048 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2018 |
| 201701060 | Scottish Prison Service | complaints handling | Upheld, recommendations | July 2018 |