Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608532 | A Dentist in the Western Isles NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201608559 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201608784 | Scottish Prison Service | supplies of books / newspapers etc | Upheld, recommendations | May 2018 |
| 201608787 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201608902 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201608947 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201609072 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201609351 | Clear Business Water | incorrect billing | Not upheld, no recommendations | May 2018 |
| 201609377 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201609608 | University of Glasgow | teaching and supervision | Not upheld, no recommendations | May 2018 |