Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205065 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201205097 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201205167 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2013 |
| 201205182 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201205352 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201205407 | A Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | December 2013 |
| 201300094 | Aberdeenshire Council | handling of application (complaints by applicants) | Not upheld, no recommendations | December 2013 |
| 201300103 | Scottish Prison Service | clothing | Not upheld, recommendations | December 2013 |
| 201300114 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201300155 | Lothian NHS Board | complaints handling | Not upheld, recommendations | December 2013 |