Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300533 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201300546 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | December 2013 |
| 201300588 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | December 2013 |
| 201300623 | Scottish Qualifications Authority | communication staff attitude and confidentiality | Upheld, recommendations | December 2013 |
| 201300718 | Fife College | other | Some upheld, recommendations | December 2013 |
| 201300729 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2013 |
| 201300737 | Renfrewshire Council | policy/administration | Upheld, no recommendations | December 2013 |
| 201300928 | Business Stream | incorrect billing | Resolved, no recommendations | December 2013 |
| 201301030 | A Council | primary school | Not upheld, recommendations | December 2013 |
| 201301228 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | December 2013 |