Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200945 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | November 2013 |
| 201201202 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2013 |
| 201202393 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2013 |
| 201202598 | Aberdeenshire Council | zoning of local authorities, planning blight, flood prevention | Not upheld, no recommendations | November 2013 |
| 201202850 | Business Stream | leakage | Not upheld, no recommendations | November 2013 |
| 201203102 | Dumfries and Galloway Council | complaints handling | Upheld, recommendations | November 2013 |
| 201203110 | North Lanarkshire Council | repairs and maintenance | Upheld, recommendations | November 2013 |
| 201203180 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2013 |
| 201203255 | An NHS Board | policy/administration | Some upheld, recommendations | November 2013 |
| 201203289 | Ayrshire and Arran NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | November 2013 |