Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300748 | Scottish Prison Service | clothing | Not upheld, no recommendations | November 2013 |
| 201300756 | Grampian NHS Board | admission, discharge & transfer procedures | Not upheld, no recommendations | November 2013 |
| 201301004 | Almond Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | November 2013 |
| 201301240 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |
| 201301468 | Fife Council | factual error in decision-making | Upheld, no recommendations | November 2013 |
| 201301562 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |
| 201301815 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2013 |
| 201301838 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2013 |
| 201102422 | The City of Edinburgh Council | applications, allocations, transfers and exchanges | Some upheld, recommendations | October 2013 |
| 201103447 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | October 2013 |