Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104141 | Business Stream | incorrect billing | Upheld, recommendations | October 2013 |
| 201200342 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2013 |
| 201200564 | Business Stream | meter reading | Some upheld, recommendations | October 2013 |
| 201200698 | Mental Welfare Commission for Scotland | policy/administration | Upheld, no recommendations | October 2013 |
| 201201945 | A Council | primary school | Some upheld, no recommendations | October 2013 |
| 201202071 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | October 2013 |
| 201202165 | A Council | adult, community and further education | Some upheld, recommendations | October 2013 |
| 201202587 | Fife Council | rights of way and public footpaths | Some upheld, recommendations | October 2013 |
| 201202870 | Business Stream | charging method / calculation | Upheld, recommendations | October 2013 |
| 201203211 | Aberdeenshire Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | October 2013 |