Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203256 | Business Stream | incorrect billing | Upheld, recommendations | October 2013 |
| 201203466 | Business Stream | policy / administration | Resolved, no recommendations | October 2013 |
| 201203497 | Fife Council | handling of application (complaints by applicants) | Not upheld, no recommendations | October 2013 |
| 201203868 | A Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2013 |
| 201204220 | Scottish Prison Service | hygiene | Not upheld, no recommendations | October 2013 |
| 201204443 | Aberdeenshire Council | handling of application (complaints by applicants) | Upheld, recommendations | October 2013 |
| 201204607 | Business Stream | charging method / calculation | Not upheld, no recommendations | October 2013 |
| 201204782 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2013 |
| 201204798 | The Moray Council | policy/administration | Not upheld, no recommendations | October 2013 |
| 201204817 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2013 |