Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800870 | Student Awards Agency for Scotland | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800927 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201801064 | Stirling Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201801122 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | October 2018 |
| 201801682 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201802288 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201604293 | An NHS Board area | policy / administration | Some upheld, recommendations | September 2018 |
| 201604294 | A Medical Practice in an NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2018 |
| 201605709 | NHS National Services Scotland | policy / administration | Some upheld, recommendations | September 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | policy / administration | Not duly made or withdrawn, no recommendations | September 2018 |