Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202303701 | West Lothian Council | Applications / allocations / transfers / exchanges | Upheld, recommendations | August 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202106315 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202106577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |
| 202108359 | West Lothian Council | Kinship care | Upheld, recommendations | July 2024 |
| 202201723 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2024 |
| 202207499 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202208175 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2024 |
| 202209212 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2024 |
| 202303356 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | July 2024 |