Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201910292 | Falkirk Council | Shared ownership | Not upheld, no recommendations | April 2022 |
| 202000139 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2022 |
| 202000476 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2022 |
| 202000641 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2022 |
| 202003211 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2022 |
| 202004993 | West Lothian Council | Neighbour disputes and anti-social behaviour | Upheld, recommendations | April 2022 |
| 202005289 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2022 |
| 202005987 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | April 2022 |
| 202009052 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2022 |
| 201907009 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2022 |