Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201910934 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2022 |
| 201911484 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202000742 | A Medical Practice in the Ayrshire and Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202003095 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202004502 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2022 |
| 202103008 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202103259 | Dumfries and Galloway NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2022 |
| 202103331 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202104233 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | February 2022 |
| 201903631 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |