Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908612 | North Lanarkshire Council | Care in the community | Not upheld, no recommendations | October 2021 |
| 201910303 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 201910974 | Argyll and Bute Health and Social Care Partnership | Child protection | Upheld, recommendations | October 2021 |
| 201911424 | Falkirk Council | Complaint handling | Upheld, no recommendations | October 2021 |
| 202001026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202001199 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202001654 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202001741 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 |
| 202002684 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 |
| 202003157 | Aberdeen City Health and Social Care Partnership | Communication / staff attitude | Upheld, recommendations | October 2021 |