| 201203874           | 
                                                                                        The Highland Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201203900           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204010           | 
                                                                                        Falkirk Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204020           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204118           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204150           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204170           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        conservation areas, listed buildings, tree preservation orders           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204261           | 
                                                                                        A Medical Practice in the Dumfries and Galloway NHS Board area           | 
                                                                                        record keeping           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204353           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2013           | 
              
          
                                                                                        | 201204568           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        August 2013           |