Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704607 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201704783 | Clear Business Water | policy / administration | Upheld, recommendations | March 2019 |
| 201704861 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |
| 201706511 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201706659 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2019 |
| 201706915 | Sanctuary (Scotland) Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2019 |
| 201706928 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707366 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707406 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201707551 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2019 |