Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703147 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201704532 | Office of the Accountant in Bankruptcy | policy / administration | Upheld, recommendations | January 2019 |
| 201704758 | The City of Edinburgh Council | control of pollution | Some upheld, recommendations | January 2019 |
| 201704980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201705027 | Angus Council | child services and family support | Some upheld, recommendations | January 2019 |
| 201705031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201705123 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201705298 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2019 |
| 201705932 | Argyll and Bute Council | unauthorised developments: enforcement action/stop and discontinuation notices | Upheld, recommendations | January 2019 |
| 201706113 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |