Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700707 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201700731 | Loch Lomond and The Trossachs National Park Authority | policy / administration | Not upheld, no recommendations | September 2018 |
| 201700875 | Shetland Islands Council | school transport | Upheld, recommendations | September 2018 |
| 201700906 | Glasgow City Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | September 2018 |
| 201701009 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201701066 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201701240 | University of the West of Scotland | policy / administration | Not upheld, no recommendations | September 2018 |
| 201701958 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702374 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | September 2018 |