Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801256 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201801463 | Dundee Health and Social Care Partnership | sheltered housing issues/residential homes | Upheld, recommendations | February 2019 |
| 201801491 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201801705 | South Ayrshire Health and Social Care Partnership | child services and family support | Upheld, recommendations | February 2019 |
| 201801896 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201802815 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201803006 | A Medical Practice in the Tayside NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | February 2019 |
| 201803357 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201803561 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201803753 | Clear Business Water | incorrect billing | Some upheld, no recommendations | February 2019 |