Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803549 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803689 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201803695 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | January 2019 |
| 201804414 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201806474 | A Dental Practice in the Greater Glasgow & Clyde NHS Board area | complaints handling | Upheld, recommendations | January 2019 |
| 201601495 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | December 2018 |
| 201605328 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201700619 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702963 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |