Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100064 | North Lanarkshire Council | political matters; committees; standing orders; requests for information | Some upheld, recommendations | October 2011 |
| 201100152 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2011 |
| 201100174 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201100182 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
| 201100205 | The City of Edinburgh Council | primary school | Some upheld, recommendations | October 2011 |
| 201100261 | A Medical Practice, Highland NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | October 2011 |
| 201100271 | Ayrshire and Arran NHS Board | communication; staff attitude; dignity; confidentiality | Upheld, recommendations | October 2011 |
| 201100283 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201100331 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2011 |
| 201100398 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | October 2011 |