Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100421 | The Moray Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2011 |
| 201100488 | Falkirk Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
| 201100605 | South Lanarkshire Council | council tax (incl community charge) | Resolved, action taken by body to remedy | October 2011 |
| 201100723 | Renfrewshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2011 |
| 201100839 | Queen Margaret University | academic appeal; exam results; degree classification | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
| 201100869 | The City of Edinburgh Council | complaints handling (including appeals procedures) | No decision reached | October 2011 |
| 201100995 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
| 201100996 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
| 201101053 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 |
| 201101057 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 |