Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100327 | Fife Council | home helps, concessions, grants, charges for services | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100329 | Scottish Prison Service | release of a prisoner | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100355 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100359 | The City of Edinburgh Council | council tax, sheriffs officers | Not upheld, no recommendations | September 2011 |
| 201100419 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | September 2011 |
| 201100501 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | September 2011 |
| 201100554 | Scottish Prison Service | prison wages, withheld wages | Not upheld, no recommendations | September 2011 |
| 201100620 | Aberdeenshire Council | homeless person issues | Not upheld, no recommendations | September 2011 |
| 201100627 | Renfrewshire Council | noise pollution | Not upheld, no recommendations | September 2011 |
| 201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 |