Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100005 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | August 2011 |
| 201100059 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
| 201100084 | Renfrewshire Council | Traffic regulation and management | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100132 | Waverley Housing | Calculation of rent and/or service charges | Not upheld, no recommendations | August 2011 |
| 201100170 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Some upheld, no recommendations | August 2011 |
| 201100228 | Dundee City Council | Road authority as developer, road alterations | Not upheld, no recommendations | August 2011 |
| 201100278 | Dumfries and Galloway Council | Complaints handling | Upheld, recommendations | August 2011 |
| 201100335 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
| 201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 |