Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 |
| 201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 |
| 201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
| 201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 |
| 201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 |
| 201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |
| 201001569 | Highland NHS Board | policy/administration | Upheld, recommendations | July 2011 |
| 201001727 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2011 |