Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004984 | Scottish Prison Service | Policy/Administration | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201005069 | Scottish Prison Service | Clothing | Not upheld, no recommendations | July 2011 |
| 201005089 | Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201005150 | Lothian NHS Board | Hotel services - food, laundry etc | Some upheld, no recommendations | July 2011 |
| 201005167 | A medical practice, Greater Glasgow and Clyde NHS Board | lists | Not upheld, no recommendations | July 2011 |
| 201005369 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201005379 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201100082 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | July 2011 |
| 201000292 | University of Aberdeen | academic appeal; exam results; degree classification | Some upheld, recommendations | June 2011 |
| 201000434 | North Lanarkshire Council | development plans; consultation | Not upheld, no recommendations | June 2011 |