Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002776 | Glasgow City Council | education; exclusion from school; complaints handling | Upheld, recommendations | June 2011 |
| 201002777 | South Lanarkshire Council | handling of planning application; objection; retrospective planning application | Not upheld, no recommendations | June 2011 |
| 201002854 | Scottish Prison Service | prisoners; property | Not upheld, no recommendations | June 2011 |
| 201002903 | The City of Edinburgh Council | disabled parking bays; tram works | Not upheld, no recommendations | June 2011 |
| 201003049 | Scottish Borders Council | education; complaints handling | Some upheld, recommendations | June 2011 |
| 201003054 | Highland NHS Board | clinical treatment; diagnosis; back injury | Not upheld, no recommendations | June 2011 |
| 201003286 | Albyn Housing Society Ltd | policy/administration | Some upheld, recommendations | June 2011 |
| 201003363 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
| 201003444 | South Lanarkshire Council | cemeteries; burial; purchase of lair | Not upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201003643 | Fife Council | environmental health and cleansing; refuse collection and bins | Not upheld, no recommendations | June 2011 |