Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003699 | A medical practice, Greater Glasgow and Clyde NHS Board | removal from practice list | Upheld, recommendations | June 2011 |
| 201003798 | Scottish Prison Service | security; control and progression; assessment | Not upheld, no recommendations | June 2011 |
| 201003994 | Aberdeen City Council | development plans: objection to proposals; inaccurate report | Not upheld, no recommendations | June 2011 |
| 201004027 | Scottish Prison Service | exercise in the open air; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004067 | Fife Council | renovation; central heating; disturbance allowance | Not upheld, no recommendations | June 2011 |
| 201004145 | The City of Edinburgh Council | property management; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004170 | A medical practice, Greater Glasgow and Clyde NHS Board | appointments; staff attitude | Complaint withdrawn | June 2011 |
| 201004174 | Scottish Prison Service | prisoner progression | Not upheld, no recommendations | June 2011 |
| 201004313 | Dumfries and Galloway Council | social work; needs assessment | Not upheld, no recommendations | June 2011 |
| 201004317 | West Lothian Council | housing; improvements by tenants | Not upheld, no recommendations | June 2011 |