Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202402369 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202210701 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2025 |
| 202302720 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2025 |
| 202302813 | Grampian NHS Board | Complaints handling | Upheld, recommendations | February 2025 |
| 202304652 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | February 2025 |
| 202305621 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2025 |
| 202203015 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202209356 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202301105 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | January 2025 |
| 202302088 | A GP Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |