Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608076 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
| 201608133 | Orkney Islands Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
| 201608251 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | October 2017 |
| 201608569 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2017 |
| 201608586 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | October 2017 |
| 201608767 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201608769 | Perth and Kinross Council | repairs and maintenance | Not upheld, no recommendations | October 2017 |
| 201608798 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201608871 | Argyll and Bute Council | animals/abattoirs/kennels/dog wardens | Upheld, recommendations | October 2017 |
| 201608895 | West Lothian Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2017 |