Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608063 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2017 |
| 201608069 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201608189 | Fife NHS Board | nurses / nursing care | Upheld, recommendations | September 2017 |
| 201608217 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | September 2017 |
| 201608278 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2017 |
| 201608335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201608697 | West Lothian Council | policy/administration | Upheld, recommendations | September 2017 |
| 201608771 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2017 |
| 201608809 | East Lothian Council | improvements and renovation | Not upheld, no recommendations | September 2017 |
| 201609191 | Glasgow City Council | cleansing/public conveniences/streets and stairs | Upheld, recommendations | September 2017 |