Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507533 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201507653 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201507850 | Angus Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201507885 | Scottish Prison Service | complaints handling | Some upheld, recommendations | April 2017 |
| 201507971 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508016 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
| 201508147 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508170 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
| 201508237 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201508437 | East Lothian Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2017 |