Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404207 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201404231 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201404383 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2015 |
| 201404475 | University of Edinburgh | admissions | Not upheld, recommendations | May 2015 |
| 201404558 | Dundee City Council | special educational needs - assessment & provision | Not upheld, no recommendations | May 2015 |
| 201404695 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201404781 | Historic Scotland | complaints handling | Not upheld, no recommendations | May 2015 |
| 201404801 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | May 2015 |
| 201404902 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2015 |
| 201404940 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, recommendations | May 2015 |