Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101582 | Scottish Prison Service | progression | Not upheld, no recommendations | December 2011 |
| 201101605 | Scottish Prison Service | bullying; victimisation | Not upheld, no recommendations | December 2011 |
| 201101725 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | December 2011 |
| 201101966 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | December 2011 |
| 201101996 | Highland NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
| 201102084 | Scottish Prison Service | downgrading | Not upheld, no recommendations | December 2011 |
| 201102106 | Borders NHS Board | policy/administration | Not upheld, recommendations | December 2011 |
| 201102136 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 |
| 201102443 | The City of Edinburgh Council | council tax (incl community charge) | Not upheld, no recommendations | December 2011 |
| 201102723 | Dundee City Council | handling of application (complaints by opponents) | Some upheld, action taken by body to remedy, no recommendations | December 2011 |