Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800529 | Midlothian Council | other | Not upheld, no recommendations | January 2019 |
| 201800744 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201800782 | Scottish Borders Council | sheltered housing issues / residential homes | Some upheld, recommendations | January 2019 |
| 201800823 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201800888 | University of the West of Scotland | academic appeal / exam results / degree classification | Upheld, recommendations | January 2019 |
| 201801143 | Scottish Prison Service | visits | Not upheld, no recommendations | January 2019 |
| 201801223 | Fife Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2019 |
| 201801280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201801384 | University of Strathclyde | special needs - assessment and provision | Not upheld, no recommendations | January 2019 |
| 201801574 | Highland NHS Board | adult social work services (highland nhs only) | Not upheld, no recommendations | January 2019 |