Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202406679 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2025 |
| 202408314 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2025 |
| 202408315 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2025 |
| 202409674 | University of St Andrews | Policy / administration | Not upheld, no recommendations | August 2025 |
| 202410121 | Orkney NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2025 |
| 202204428 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2025 |
| 202205337 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2025 |
| 202206021 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202207283 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202209316 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | July 2025 |