Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202306836 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202306916 | Tayside NHS Board | Nurses / nursing care | Upheld, recommendations | July 2024 |
| 202307268 | West Lothian Health and Social Care Partnership | Kinship care | Resolved, no recommendations | July 2024 |
| 202004623 | North Ayrshire Council | Trading Standards | Not upheld, no recommendations | June 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2024 |
| 202106027 | Aberdeen City Council | Handling of application (complaints by opponents) | Upheld, recommendations | June 2024 |
| 202108765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |
| 202201541 | South Ayrshire Council | Adoption / Fostering | Some upheld, recommendations | June 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2024 |
| 202206587 | A Medical Pratice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2024 |