Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602586 | Scottish Government | policy/administration | Not upheld, no recommendations | May 2017 |
| 201602603 | Scottish Environment Protection Agency | handling of application | Not upheld, no recommendations | May 2017 |
| 201602612 | Tayside NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | May 2017 |
| 201602629 | East Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2017 |
| 201602701 | West Lothian Council | council tax | Not upheld, no recommendations | May 2017 |
| 201602805 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2017 |
| 201602871 | The City of Edinburgh Council | council tax | Upheld, recommendations | May 2017 |
| 201602880 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201602917 | Edinburgh Napier University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | May 2017 |
| 201602995 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |