Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202107141 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | November 2023 |
| 202203433 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2023 |
| 202203587 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2023 |
| 202205437 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | November 2023 |
| 202207719 | Lothian NHS Board - Acute Division | Nurses / nursing care | Upheld, recommendations | November 2023 |
| 202208120 | An NHS Board | Nurses / nursing care | Upheld, recommendations | November 2023 |
| 202300410 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | November 2023 |
| 202005474 | West Dunbartonshire Council | Adoption / Fostering | Not upheld, no recommendations | October 2023 |
| 202100730 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |
| 202101442 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2023 |