Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104220 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | June 2012 |
| 201104667 | Fife Council | Repairs and maintenance of housing stock | Some upheld, recommendations | June 2012 |
| 200903307 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201000351 | Fife Council | Continuing care | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201001453 | Tayside NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201002566 | Comhairle nan Eilean Siar | policy/administration | Some upheld, recommendations | May 2012 |
| 201002813 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201002883 | Aberdeenshire Council | social work | Not upheld, no recommendations | May 2012 |
| 201003119 | Clackmannanshire Council | council information to Scottish Parliament | Not upheld, no recommendations | May 2012 |
| 201003180 | Glasgow City Council | housing benefit and council tax benefit | Some upheld, action taken by body to remedy, recommendations | May 2012 |