Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100440 | The City of Edinburgh Council | parking | Not upheld, recommendations | February 2012 |
| 201100552 | Edinburgh Napier University | policy/administration | Some upheld, recommendations | February 2012 |
| 201100691 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | February 2012 |
| 201100718 | Lothian NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | February 2012 |
| 201100810 | NHS 24 | policy/administration | Some upheld, recommendations | February 2012 |
| 201100825 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | February 2012 |
| 201100862 | Adam Smith College | policy/administration | Upheld, recommendations | February 2012 |
| 201100875 | Scottish Ambulance Service | clinical treatment; diagnosis | Upheld, recommendations | February 2012 |
| 201100922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | February 2012 |
| 201100927 | Scottish Borders Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2012 |