Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100324 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100365 | South Lanarkshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, recommendations | December 2011 |
| 201100446 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | December 2011 |
| 201100459 | The City of Edinburgh Council | building standards | Not upheld, no recommendations | December 2011 |
| 201100466 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | December 2011 |
| 201100468 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100473 | A Medical Practice, Lothian NHS Board | policy/administration | Not upheld, no recommendations | December 2011 |
| 201100663 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, no recommendations | December 2011 |
| 201100708 | Dunedin Canmore Housing Association | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201100767 | Lanarkshire NHS Board | policy/administration | Some upheld, action taken by body to remedy, no recommendations | December 2011 |