| 201702071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201702191 | A Health Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201702241 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | May 2018 | 
          
                                                                                        | 201702451 | Glasgow City Council | parks / outdoor centres and facilities | Not upheld, no recommendations | May 2018 | 
          
                                                                                        | 201702530 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201702685 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201702799 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201702843 | Renfrewshire Council | policy / administration | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201703099 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 | 
          
                                                                                        | 201703145 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2018 |