Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202000761 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202001745 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202002983 | Argyll Community Housing Association | Repairs and maintenance | Not upheld, no recommendations | December 2022 |
| 202004303 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2022 |
| 202005527 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202006353 | A Medical Pracitce the Highland NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202006891 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202007523 | Aberdeenshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | December 2022 |
| 202008527 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2022 |
| 202008806 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |