Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704678 | Scottish Prison Service | food | Upheld, recommendations | November 2018 |
| 201705076 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2018 |
| 201705257 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2018 |
| 201705314 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2018 |
| 201705807 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201705818 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201705851 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | November 2018 |
| 201705948 | University of Strathclyde | teaching and supervision | Not upheld, recommendations | November 2018 |
| 201706197 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |
| 201706198 | Aberdeen City Council | primary school | Upheld, no recommendations | November 2018 |